The Fourth Pillar of Emotional Intelligence: Relationship Management

Relationship management is our fourth and final pillar of emotional intelligence. Relationship is a critical component of work within institutions. Whether we examine the professor-student relationship or the peer relationship between colleagues, good interpersonal skills and social intelligence helps us generate positive results. Relationship management involves deploying the empathy and organizational awareness I wrote about in the previous essay. Good relationship management skills show up as collegiality, leadership ability and influence, conflict management and negotiation, teamwork, and change leadership.

There are 6 total competencies in the literature underneath the “Relationship Management” pillar.










Jennifer Askey

Academic Leadership coach working with emotional intelligence & positive psychology to help scholars and administrators flourish.

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